Privacy Policy

Last updated: October 24, 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes your name, email address, phone number, billing information, and device information. We also automatically collect certain information about your use of our services, including IP address, browser type, operating system, and usage patterns.

How We Use Your Information

We use the information we collect to: (a) provide and maintain our eSIM services, (b) process transactions and send related information, (c) communicate with you about our services, (d) provide customer support, (e) improve our services and develop new features, (f) comply with legal obligations, and (g) protect our rights and prevent fraud.

Data Protection

We are committed to protecting your privacy and personal data in accordance with applicable data protection laws. For more information about how we handle your data, please contact us.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including: (a) access to your data, (b) correction of inaccurate data, (c) deletion of your data, (d) restriction of processing, (e) data portability, and (f) objection to processing. To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

We use secure cookies to enhance your experience on our website, remember your preferences, and perform analytics.

Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for 7 years after account closure for tax and legal purposes. Usage data may be retained for shorter periods for analytics and service improvement.

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.

Policy Changes

We may update our privacy policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer or through our customer support channels.